SMS Terms and Conditions
By checking the SMS consent box on our website form, repair intake form, appointment request form, service request form, contact form, or by verbally agreeing in person or by phone, you agree to receive SMS text messages from Ebike Premier LLC related to customer care, service updates, bike repair updates, diagnostics, estimate approvals, parts approval, pickup reminders, appointment reminders, and other shop-related service notifications.
Consent to receive SMS messages is not a condition of purchase.
Message frequency may vary depending on your service, repair, appointment, order, or customer support request. Message and data rates may apply depending on your mobile carrier.
SMS messages from Ebike Premier are intended for customer care and service-related communication only. These messages are not used for third-party marketing.
What SMS updates may include
- Bike ready-for-pickup notifications
- Repair status updates
- Diagnostic updates
- Estimate approval requests
- Parts approval requests
- Parts order notifications
- Pickup reminders
- Appointment reminders
- Customer service follow-up messages
How to opt out
You may opt out of receiving SMS messages at any time by replying STOP. After replying STOP, you may receive one final message confirming that you have been unsubscribed.
For help, reply HELP or call Ebike Premier at 818-478-5262.
Your privacy
Mobile opt-in data, phone numbers, and SMS consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
If you opt out of SMS updates, Ebike Premier may still contact you by phone, email, or other methods when necessary to complete your repair, service, order, appointment, or customer support request.
SMS messages may be sent from Ebike Premier's designated texting number or other approved business messaging numbers.
Business information
Ebike Premier LLC
18247 Parthenia Street, Northridge, CA 91325
Phone: 818-478-5262